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Novotel Surabaya Hotel

Jl. Ngagel 173-175, Surabaya Centar, Surabaya, Indonezija 60246 (Pogledaj kartu)

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Novotel Surabaya Hotel Surabaya - Restoran

Novotel Surabaya Hotel Surabaya - Eksterijer hotela

Novotel Surabaya Hotel Surabaya - Predvorje

Novotel Surabaya Hotel Surabaya - Apartman

Novotel Surabaya Hotel Surabaya - Gostinjska soba

Mjesto: Surabaya Centar

Broj soba: 209

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Odaberi vrstu putnika

Sve recenzije (769)

Solo putnici (125)

Parovi (196)

Poslovni putnici (222)

Obitelji sa malom djecom (100)

Obitelji sa odraslom djecom (78)

Grupe (48)

Dobro

7,4

od 769recenzija


Vrijednost za novac:		7,5
Lokacija		7,1
Uslužnost osoblja:		7,6
Hotelski uvjeti/čistoća:		7,5
Udobnost/standard sobe:		7,7
Hrana/objedi:		7,2

Sve recenzije (769)

C Y. Poslovni putnici Singapore, 14. svibnja 2013.	short and sweet.... nice breakfast, relaxing environment, and friendly staffs 8 everything was fine except that the pillows in my room, was square in design, personally, feel it is difficult to sleep with a square and big pillow.
Andrew P. Solo putnici United Kingdom, 12. svibnja 2013.	Great pools, modern room facing pool Swimming Pool, Modern design, Quiet 7,7
Farida K. Obitelji sa odraslom djecom Indonesia, 12. svibnja 2013.	comfortable easy to find, good receptionist, fine area 7 I like the service, they gave us room up grade without charge added
Very Y. Obitelji sa malom djecom Indonesia, 12. svibnja 2013.	Just proper Big room, Clean, and more than enough room illumination 6,3 Room size, cleanliness and amenities are great, unreliable internet connection.I think more smile and friendliness from women officer at front desk wont cost anything. And it is too much to charge Rp.3000,- to a taxi for dropping guests.
Gig S. Solo putnici Indonesia, 11. svibnja 2013.	Good Hotel for Family vacation..... Clean and confortable hotel..... 6 Swimming pool need to cleaning more offten and change the water with fresh water every week. Water sliding is not working, please fix it for make children's more fun.
Elizabeth S. Obitelji sa malom djecom Indonesia, 10. svibnja 2013.	great service comfortable, clean and great service 9,3
Anggara P. Parovi Indonesia, 9. svibnja 2013.	nice and comfortable hotel food, room and staff 7,7 novotel surabaya is a nice hotel to stay. with a comfortable room, good food and helpfully staff.
Agus J. Poslovni putnici Indonesia, 8. svibnja 2013.	Great location the pool, new room, and the location 7,3 It was okay, they gave me the new refurbished room. The problems I experienced were: I could not the internet access, the wash basin was clogged, the phone was dead, the A/C was too noisy but I like the pool and the friendly staffs.
Felix B. Poslovni putnici Indonesia, 8. svibnja 2013.	Good Hotel clean room, nice service, international standard 6
Henry W. Poslovni putnici Indonesia, 7. svibnja 2013.	Good deals which turns out to be unrenovated rooms Design big rooms and nature 7 What I thought was a good deal, turns out the rates apply only for old, run-down rooms.. Was upset, but in the end, they were nice enough to "upgrade" me to their new renovated rooms. I don't understand why would they, since they have the new rooms available, let the guests into old rooms, which is totally run down, smelly and even have doors which can't open. When they could have made guests comfortable and happy with their new rooms. I mean it's not like the old rooms are the only ones left available? Let customers try the new ones, so they know better the new standard of quality and come back again next time.