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od 1686recenzija
  • Hotelski uvjeti/čistoća: 8,2
  • Objekti 7,7
  • Lokacija 8,7
  • Udobnost/standard sobe: 8,3
  • Uslužnost osoblja: 8,6
  • Vrijednost za novac: 8,5
  • Hrana/objedi: 7,6

10 DOUGLAS S.
Australia
08 srpnja 2014
Great staff... nice and clean... well located.
Staff, room comfort and cleanliness, location.
After a terrible night of long flight delays, it was such a relief being met at the airport by the hotel porter (Henry). It was a very late check-in, Joe and Jack were friendly and helpful. Joe helped arrange a Sapa tour guide... this ensured a trouble free weekend around Sapa. Arriving very early from Sapa, Henry brought us back to the hotel for early check-in and breakfast. After the all night train trip... it was good to freshen up and sit down for a nice breakfast. Not part of my holiday plan was a trip to the dentist. Joe tasked Lana to make my appointment and she personally escorted to the dentist. Without Lana's help, it would have taken many hours of frustration and confusion. Lana fast-tracked me to the dentist, cashier, and pharmicist... all done in less than 2 hours. Thaison Hotel was so good I stayed on another 3 nights... I highly recommend it.

6 DUY D.
Vietnam
21 srpnja 2014
Good and easy place to stay
Great location
Short trip but good trip

6,7 DAMITHA S.
Australia
01 srpnja 2014
central for everything
location, value for money, frendly staff
We came back to this hotel after Halong Bay for two nights, three days. They agreed to keep our big suitcases until we came back. It was a great help. They gave the family room to us although we booked two rooms. The only have breakfast at this hotel. For lunch and dinner, we have to go elsewhere. For dinner we went twice to Newday restaurant. It is very popular. The hotel recommended us to go there. At Newday, the kitchen is in front. YOu can pick your food there or if you have time, you can go through the menu. I walked to the kitchen and picked my meals. That way, you have a good idea what you're going to get. booking with Agoda is pretty safe and most of the time you get the best price. wait for the specials.

10 June C.
South Korea
29 lipnja 2014
They always introduce me to another hotel.
Nothing. I booked this hotel twice.. but every time they told me it was already booked and told there was no room available. And tried to introduce me to another lower grade hotel.
I can't say cause I booked twice but I couldn't stay this hotel even for one time. They let me go to another hotel every time.when I tried to check in. So be careful for this.

10 tariq N.
Australia
13 srpnja 2014
Just perfect
Excellent hotel in all ways
Had a wonderful stay at Thaison Palace Hotel, the staff were all so friendly and willing to go out of their way to help you. Special thank to Mr. Kenny ( hotel owner) and manager Joe, both were so friendly, informative and kind enough to assist us during the time we were in Vietnam. We had a right choice in here.

8 Lynette B.
Australia
30 lipnja 2014
very acceptable
staff, convenient, price
This was our 2nd stay and it was only a transit visit. We arrived at 4.30am and it was no trouble to them. Everything was ready for us and when we left it was like leaving family

10 stephen F.
Australia
23 srpnja 2014
Wonderful Thaison Palace
nicest staff and beautiful and clean rooms.
Having never been to Hanoi, I had only Agoda to help me find a good place. Once arriving the city center, I began to wonder where I should stay. We arrived Thaison Palace after checking the Agoda. Then we learned how lucky for us to walk into this hotel! The hotel offered us a beautiful room with excellent quality amenities, from great tea and bath products to giant, plush bath towels. And the staff could not be better - friendly, helpful all the time. The manager Joe was super funny and he did his best job in arranging tours for us to Halong bay and Sapa. Thanks to hotel team, we had great 1st experience in Vietnam

9,7 Rebecca H.
Australia
11 srpnja 2014
Best stay in best hotel
Nice rooms and very clean. Excellent service and good location!
After stayed here for few days we found the hospitality from most of staff here: extremely friendly, helpful, funny of full joking. We agree that it was our favorite place of service. Their English was well, receptionist named Catherine able to speak French well with her charming smiles and face . I booked tour through them (Hanoi, Halong Bay, Sapa) and it was great. Everything was extremely well organised in order and other hotels/boat that we stayed at also had great service and kindness.

10 tariq N.
Australia
13 srpnja 2014
Good stay at Thaison Palace Hotel
Rooms were clean and nice decorated! Friendly staff and good location
Good hotel to stay and very cheap price when comparing with some other hotels with same level. I can honestly say by far staying at the Thaison Palace Hotel was by far the best accomodation We've experienced - ever! Lovely hotel and highly recommended!

8 Lynette B.
Australia
30 lipnja 2014
good hotel with friendly english speaking staff
hospitality, staff, and location in the old quarter
staff bent over backwards to assist in any way possible, their english was very good. Breakfast was good. In the old quarter where you have to walk everywhere